Jelajahi Sumber

管理端初始化

Zhangbw 2 bulan lalu
induk
melakukan
86915efe5a

+ 54 - 0
src/api/talk/agent/index.ts

@@ -0,0 +1,54 @@
+import request from '@/utils/request';
+import { AgentQuery, AgentForm } from './types';
+
+export function listAgent(query: AgentQuery) {
+  return request({
+    url: '/talk/admin/agent/list',
+    method: 'get',
+    params: query
+  });
+}
+
+export function getAgent(id: string | number) {
+  return request({
+    url: '/talk/admin/agent/' + id,
+    method: 'get'
+  });
+}
+
+export function addAgent(data: AgentForm) {
+  return request({
+    url: '/talk/admin/agent',
+    method: 'post',
+    data: data
+  });
+}
+
+export function updateAgent(data: AgentForm) {
+  return request({
+    url: '/talk/admin/agent',
+    method: 'put',
+    data: data
+  });
+}
+
+export function delAgent(id: string | number | Array<string | number>) {
+  return request({
+    url: '/talk/admin/agent/' + id,
+    method: 'delete'
+  });
+}
+
+export function getTtsVcnDict() {
+  return request({
+    url: '/talk/admin/agent/dict/ttsVcn',
+    method: 'get'
+  });
+}
+
+export function getLanguageDict() {
+  return request({
+    url: '/talk/admin/agent/dict/language',
+    method: 'get'
+  });
+}

+ 40 - 0
src/api/talk/agent/types.ts

@@ -0,0 +1,40 @@
+export interface AgentVO {
+  id: string | number;
+  name: string;
+  gender: string;
+  avatarUrl?: string;
+  description?: string;
+  greetingMessage?: string;
+  status: string;
+  ttsVcn: string;
+  ttsSpeed: number;
+  ttsPitch: number;
+  ttsVolume: number;
+  ttsBgs: number;
+  language: string;
+  createTime?: string;
+  updateTime?: string;
+}
+
+export interface AgentForm {
+  id?: string | number;
+  name?: string;
+  gender?: string;
+  avatarUrl?: string;
+  description?: string;
+  greetingMessage?: string;
+  status?: string;
+  ttsVcn?: string;
+  ttsSpeed?: number;
+  ttsPitch?: number;
+  ttsVolume?: number;
+  ttsBgs?: number;
+  language?: string;
+}
+
+export interface AgentQuery extends PageQuery {
+  name?: string;
+  gender?: string;
+  status?: string;
+  language?: string;
+}

+ 40 - 0
src/api/talk/session/index.ts

@@ -0,0 +1,40 @@
+import request from '@/utils/request';
+import { SessionVO, SessionQuery, SessionForm } from './types';
+
+export function listSession(query: SessionQuery) {
+  return request({
+    url: '/talk/session/list',
+    method: 'get',
+    params: query
+  });
+}
+
+export function getSession(id: string | number) {
+  return request({
+    url: '/talk/session/' + id,
+    method: 'get'
+  });
+}
+
+export function addSession(data: SessionForm) {
+  return request({
+    url: '/talk/session',
+    method: 'post',
+    data: data
+  });
+}
+
+export function updateSession(data: SessionForm) {
+  return request({
+    url: '/talk/session',
+    method: 'put',
+    data: data
+  });
+}
+
+export function delSession(id: string | number | Array<string | number>) {
+  return request({
+    url: '/talk/session/' + id,
+    method: 'delete'
+  });
+}

+ 40 - 0
src/api/talk/session/types.ts

@@ -0,0 +1,40 @@
+export interface SessionVO {
+  id: string | number;
+  sessionId: string;
+  agentId: number;
+  customerPhone?: string;
+  conversationJson?: string;
+  messageCount: number;
+  userMessageCount: number;
+  agentMessageCount: number;
+  duration?: number;
+  status: string;
+  startTime?: string;
+  endTime?: string;
+  createTime?: string;
+  updateTime?: string;
+}
+
+export interface SessionForm {
+  id?: string | number;
+  sessionId?: string;
+  agentId?: number;
+  customerPhone?: string;
+  conversationJson?: string;
+  messageCount?: number;
+  userMessageCount?: number;
+  agentMessageCount?: number;
+  duration?: number;
+  status?: string;
+  startTime?: string;
+  endTime?: string;
+}
+
+export interface SessionQuery extends PageQuery {
+  sessionId?: string;
+  agentId?: number;
+  customerPhone?: string;
+  status?: string;
+  startTime?: string;
+  endTime?: string;
+}

+ 416 - 0
src/views/talk/agent/index.vue

@@ -0,0 +1,416 @@
+<template>
+  <div class="p-2">
+    <transition :enter-active-class="proxy?.animate.searchAnimate.enter" :leave-active-class="proxy?.animate.searchAnimate.leave">
+      <div v-show="showSearch" class="mb-[10px]">
+        <el-card shadow="hover">
+          <el-form ref="queryFormRef" :model="queryParams" :inline="true">
+            <el-form-item label="客服名称" prop="name">
+              <el-input v-model="queryParams.name" placeholder="请输入客服名称" clearable @keyup.enter="handleQuery" />
+            </el-form-item>
+            <el-form-item label="性别" prop="gender">
+              <el-select v-model="queryParams.gender" placeholder="请选择性别" clearable>
+                <el-option label="男" value="0" />
+                <el-option label="女" value="1" />
+              </el-select>
+            </el-form-item>
+            <el-form-item label="状态" prop="status">
+              <el-select v-model="queryParams.status" placeholder="请选择状态" clearable>
+                <el-option label="正常" value="0" />
+                <el-option label="停用" value="1" />
+              </el-select>
+            </el-form-item>
+            <el-form-item>
+              <el-button type="primary" icon="Search" @click="handleQuery">搜索</el-button>
+              <el-button icon="Refresh" @click="resetQuery">重置</el-button>
+            </el-form-item>
+          </el-form>
+        </el-card>
+      </div>
+    </transition>
+
+    <el-card shadow="never">
+      <template #header>
+        <el-row :gutter="10" class="mb8">
+          <el-col :span="1.5">
+            <el-button type="primary" plain icon="Plus" @click="handleAdd" v-hasPermi="['talk:agent:add']">新增</el-button>
+          </el-col>
+          <el-col :span="1.5">
+            <el-button type="success" plain icon="Edit" :disabled="single" @click="handleUpdate()" v-hasPermi="['talk:agent:edit']">修改</el-button>
+          </el-col>
+          <el-col :span="1.5">
+            <el-button type="danger" plain icon="Delete" :disabled="multiple" @click="handleDelete()" v-hasPermi="['talk:agent:remove']">删除</el-button>
+          </el-col>
+          <right-toolbar v-model:showSearch="showSearch" @queryTable="getList"></right-toolbar>
+        </el-row>
+      </template>
+
+      <el-table v-loading="loading" border :data="agentList" @selection-change="handleSelectionChange">
+        <el-table-column type="selection" width="55" align="center" />
+        <el-table-column label="客服ID" align="center" prop="id" v-if="true" />
+        <el-table-column label="客服名称" align="center" prop="name" />
+        <el-table-column label="性别" align="center" prop="gender">
+          <template #default="scope">
+            <span>{{ scope.row.gender === '0' ? '男' : '女' }}</span>
+          </template>
+        </el-table-column>
+        <el-table-column label="欢迎语" align="center" prop="greetingMessage" show-overflow-tooltip />
+        <el-table-column label="发音人" align="center" prop="ttsVcn">
+          <template #default="scope">
+            <span>{{ getDictLabel(ttsVcnOptions, scope.row.ttsVcn) }}</span>
+          </template>
+        </el-table-column>
+        <el-table-column label="语速" align="center" prop="ttsSpeed" />
+        <el-table-column label="音调" align="center" prop="ttsPitch" />
+        <el-table-column label="音量" align="center" prop="ttsVolume" />
+        <el-table-column label="回复语言" align="center" prop="language">
+          <template #default="scope">
+            <span>{{ getDictLabel(languageOptions, scope.row.language) }}</span>
+          </template>
+        </el-table-column>
+        <el-table-column label="状态" align="center" prop="status">
+          <template #default="scope">
+            <el-tag :type="scope.row.status === '0' ? 'success' : 'danger'">
+              {{ scope.row.status === '0' ? '正常' : '停用' }}
+            </el-tag>
+          </template>
+        </el-table-column>
+        <el-table-column label="操作" align="center" fixed="right" class-name="small-padding fixed-width">
+          <template #default="scope">
+            <el-tooltip content="修改" placement="top">
+              <el-button link type="primary" icon="Edit" @click="handleUpdate(scope.row)" v-hasPermi="['talk:agent:edit']"></el-button>
+            </el-tooltip>
+            <el-tooltip content="删除" placement="top">
+              <el-button link type="primary" icon="Delete" @click="handleDelete(scope.row)" v-hasPermi="['talk:agent:remove']"></el-button>
+            </el-tooltip>
+          </template>
+        </el-table-column>
+      </el-table>
+
+      <pagination v-show="total > 0" :total="total" v-model:page="queryParams.pageNum" v-model:limit="queryParams.pageSize" @pagination="getList" />
+    </el-card>
+
+    <!-- 添加或修改客服对话框 -->
+    <el-dialog :title="dialog.title" v-model="dialog.visible" width="600px" append-to-body>
+      <el-form ref="agentFormRef" :model="form" :rules="rules" label-width="100px">
+        <el-form-item label="客服名称" prop="name">
+          <el-input v-model="form.name" placeholder="请输入客服名称" />
+        </el-form-item>
+        <el-form-item label="性别" prop="gender">
+          <el-radio-group v-model="form.gender">
+            <el-radio value="0">男</el-radio>
+            <el-radio value="1">女</el-radio>
+          </el-radio-group>
+        </el-form-item>
+        <el-form-item label="头像URL" prop="avatarUrl">
+          <el-upload
+            class="avatar-uploader"
+            :action="uploadAction"
+            :show-file-list="false"
+            :on-success="handleAvatarSuccess"
+            :before-upload="beforeAvatarUpload"
+          >
+            <img v-if="form.avatarUrl" :src="getAvatarUrl(form.avatarUrl)" class="avatar" />
+            <el-icon v-else class="avatar-uploader-icon"><Plus /></el-icon>
+          </el-upload>
+        </el-form-item>
+        <el-form-item label="客服描述" prop="description">
+          <el-input v-model="form.description" type="textarea" placeholder="请输入客服描述" />
+        </el-form-item>
+        <el-form-item label="欢迎语" prop="greetingMessage">
+          <el-input v-model="form.greetingMessage" type="textarea" placeholder="请输入欢迎语" />
+        </el-form-item>
+        <el-form-item label="发音人" prop="ttsVcn">
+          <el-select v-model="form.ttsVcn" placeholder="请选择发音人">
+            <el-option
+              v-for="item in ttsVcnOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="语速" prop="ttsSpeed">
+          <el-slider v-model="form.ttsSpeed" :min="0" :max="100" show-input />
+        </el-form-item>
+        <el-form-item label="音调" prop="ttsPitch">
+          <el-slider v-model="form.ttsPitch" :min="0" :max="100" show-input />
+        </el-form-item>
+        <el-form-item label="音量" prop="ttsVolume">
+          <el-slider v-model="form.ttsVolume" :min="0" :max="100" show-input />
+        </el-form-item>
+        <el-form-item label="背景音" prop="ttsBgs">
+          <el-radio-group v-model="form.ttsBgs">
+            <el-radio :value="0">无背景音</el-radio>
+            <el-radio :value="1">有背景音</el-radio>
+          </el-radio-group>
+        </el-form-item>
+        <el-form-item label="回复语言" prop="language">
+          <el-select v-model="form.language" placeholder="请选择回复语言">
+            <el-option
+              v-for="item in languageOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="状态" prop="status">
+          <el-radio-group v-model="form.status">
+            <el-radio value="0">正常</el-radio>
+            <el-radio value="1">停用</el-radio>
+          </el-radio-group>
+        </el-form-item>
+      </el-form>
+      <template #footer>
+        <div class="dialog-footer">
+          <el-button :loading="buttonLoading" type="primary" @click="submitForm">确 定</el-button>
+          <el-button @click="cancel">取 消</el-button>
+        </div>
+      </template>
+    </el-dialog>
+  </div>
+</template>
+
+<script setup name="Agent" lang="ts">
+import { listAgent, getAgent, delAgent, addAgent, updateAgent, getTtsVcnDict, getLanguageDict } from '@/api/talk/agent';
+import { AgentVO, AgentQuery, AgentForm } from '@/api/talk/agent/types';
+import { Plus } from '@element-plus/icons-vue';
+import type { UploadProps } from 'element-plus';
+
+const { proxy } = getCurrentInstance() as ComponentInternalInstance;
+
+const agentList = ref<AgentVO[]>([]);
+const buttonLoading = ref(false);
+const loading = ref(true);
+const showSearch = ref(true);
+const ids = ref<Array<string | number>>([]);
+const single = ref(true);
+const multiple = ref(true);
+const total = ref(0);
+const ttsVcnOptions = ref<any[]>([]);
+const languageOptions = ref<any[]>([]);
+const uploadAction = ref(import.meta.env.VITE_APP_BASE_API + '/talk/admin/agent/upload/avatar');
+
+const queryFormRef = ref<ElFormInstance>();
+const agentFormRef = ref<ElFormInstance>();
+
+const dialog = reactive<DialogOption>({
+  visible: false,
+  title: ''
+});
+
+const initFormData: AgentForm = {
+  id: undefined,
+  name: undefined,
+  gender: '0',
+  avatarUrl: undefined,
+  description: undefined,
+  greetingMessage: undefined,
+  status: '0',
+  ttsVcn: 'x4_yezi',
+  ttsSpeed: 50,
+  ttsPitch: 50,
+  ttsVolume: 50,
+  ttsBgs: 0,
+  language: 'zh'
+}
+
+const data = reactive<PageData<AgentForm, AgentQuery>>({
+  form: {...initFormData},
+  queryParams: {
+    pageNum: 1,
+    pageSize: 10,
+    name: undefined,
+    gender: undefined,
+    status: undefined,
+    language: undefined
+  },
+  rules: {
+    name: [
+      { required: true, message: "客服名称不能为空", trigger: "blur" }
+    ],
+    gender: [
+      { required: true, message: "性别不能为空", trigger: "change" }
+    ]
+  }
+});
+
+const { queryParams, form, rules } = toRefs(data);
+
+/** 获取字典数据 */
+const fetchDictData = async () => {
+  try {
+    const ttsVcnRes = await getTtsVcnDict();
+    ttsVcnOptions.value = ttsVcnRes.data;
+
+    const languageRes = await getLanguageDict();
+    languageOptions.value = languageRes.data;
+  } catch (error) {
+    console.error('获取字典数据失败:', error);
+  }
+}
+
+/** 查询客服列表 */
+const getList = async () => {
+  loading.value = true;
+  const res = await listAgent(queryParams.value);
+  agentList.value = res.rows;
+  total.value = res.total;
+  loading.value = false;
+}
+
+/** 头像上传成功回调 */
+const handleAvatarSuccess: UploadProps['onSuccess'] = (response) => {
+  console.log('上传成功,response:', response);
+  console.log('response.data:', response.data);
+  form.value.avatarUrl = response.data;
+  console.log('设置后 form.avatarUrl:', form.value.avatarUrl);
+}
+
+/** 头像上传前校验 */
+const beforeAvatarUpload: UploadProps['beforeUpload'] = (rawFile) => {
+  if (!['image/jpeg', 'image/png', 'image/gif'].includes(rawFile.type)) {
+    proxy?.$modal.msgError('头像必须是 JPG/PNG/GIF 格式!');
+    return false;
+  }
+  if (rawFile.size / 1024 / 1024 > 2) {
+    proxy?.$modal.msgError('头像大小不能超过 2MB!');
+    return false;
+  }
+  return true;
+}
+
+/** 获取头像完整URL */
+const getAvatarUrl = (avatarUrl: string) => {
+  console.log('getAvatarUrl 被调用, avatarUrl:', avatarUrl);
+  console.log('VITE_APP_BASE_API:', import.meta.env.VITE_APP_BASE_API);
+  if (!avatarUrl) {
+    console.log('avatarUrl 为空,返回空字符串');
+    return '';
+  }
+  if (avatarUrl.startsWith('http://') || avatarUrl.startsWith('https://')) {
+    console.log('avatarUrl 已经是完整 URL,直接返回');
+    return avatarUrl;
+  }
+  const fullUrl = import.meta.env.VITE_APP_BASE_API + avatarUrl;
+  console.log('拼接后的完整 URL:', fullUrl);
+  return fullUrl;
+}
+
+/** 根据字典值获取字典标签 */
+const getDictLabel = (options: any[], value: string) => {
+  const item = options.find(opt => opt.dictValue === value);
+  return item ? item.dictLabel : value;
+}
+
+/** 取消按钮 */
+const cancel = () => {
+  reset();
+  dialog.visible = false;
+}
+
+/** 表单重置 */
+const reset = () => {
+  form.value = {...initFormData};
+  agentFormRef.value?.resetFields();
+}
+
+/** 搜索按钮操作 */
+const handleQuery = () => {
+  queryParams.value.pageNum = 1;
+  getList();
+}
+
+/** 重置按钮操作 */
+const resetQuery = () => {
+  queryFormRef.value?.resetFields();
+  handleQuery();
+}
+
+/** 多选框选中数据 */
+const handleSelectionChange = (selection: AgentVO[]) => {
+  ids.value = selection.map(item => item.id);
+  single.value = selection.length != 1;
+  multiple.value = !selection.length;
+}
+
+/** 新增按钮操作 */
+const handleAdd = () => {
+  reset();
+  dialog.visible = true;
+  dialog.title = "添加客服";
+}
+
+/** 修改按钮操作 */
+const handleUpdate = async (row?: AgentVO) => {
+  reset();
+  const _id = row?.id || ids.value[0]
+  const res = await getAgent(_id);
+  Object.assign(form.value, res.data);
+  dialog.visible = true;
+  dialog.title = "修改客服";
+}
+
+/** 提交按钮 */
+const submitForm = () => {
+  agentFormRef.value?.validate(async (valid: boolean) => {
+    if (valid) {
+      buttonLoading.value = true;
+      if (form.value.id) {
+        await updateAgent(form.value).finally(() => buttonLoading.value = false);
+      } else {
+        await addAgent(form.value).finally(() => buttonLoading.value = false);
+      }
+      proxy?.$modal.msgSuccess("操作成功");
+      dialog.visible = false;
+      await getList();
+    }
+  });
+}
+
+/** 删除按钮操作 */
+const handleDelete = async (row?: AgentVO) => {
+  const _ids = row?.id || ids.value;
+  await proxy?.$modal.confirm('是否确认删除客服编号为"' + _ids + '"的数据项?').finally(() => loading.value = false);
+  await delAgent(_ids);
+  proxy?.$modal.msgSuccess("删除成功");
+  await getList();
+}
+
+onMounted(() => {
+  fetchDictData();
+  getList();
+});
+</script>
+
+<style scoped lang="scss">
+.avatar-uploader {
+  :deep(.el-upload) {
+    border: 1px dashed var(--el-border-color);
+    border-radius: 6px;
+    cursor: pointer;
+    position: relative;
+    overflow: hidden;
+    transition: var(--el-transition-duration-fast);
+  }
+
+  :deep(.el-upload:hover) {
+    border-color: var(--el-color-primary);
+  }
+
+  .avatar-uploader-icon {
+    font-size: 28px;
+    color: #8c939d;
+    width: 178px;
+    height: 178px;
+    text-align: center;
+    line-height: 178px;
+  }
+
+  .avatar {
+    width: 178px;
+    height: 178px;
+    display: block;
+  }
+}
+</style>

+ 240 - 0
src/views/talk/session/index.vue

@@ -0,0 +1,240 @@
+<template>
+  <div class="p-2">
+    <transition :enter-active-class="proxy?.animate.searchAnimate.enter" :leave-active-class="proxy?.animate.searchAnimate.leave">
+      <div v-show="showSearch" class="mb-[10px]">
+        <el-card shadow="hover">
+          <el-form ref="queryFormRef" :model="queryParams" :inline="true">
+            <el-form-item label="会话唯一标识" prop="sessionId">
+              <el-input v-model="queryParams.sessionId" placeholder="请输入会话唯一标识" clearable @keyup.enter="handleQuery" />
+            </el-form-item>
+            <el-form-item label="客服ID" prop="agentId">
+              <el-input v-model="queryParams.agentId" placeholder="请输入客服ID" clearable @keyup.enter="handleQuery" />
+            </el-form-item>
+            <el-form-item label="客户电话" prop="customerPhone">
+              <el-input v-model="queryParams.customerPhone" placeholder="请输入客户电话" clearable @keyup.enter="handleQuery" />
+            </el-form-item>
+            <el-form-item label="会话状态" prop="status">
+              <el-select v-model="queryParams.status" placeholder="请选择会话状态" clearable>
+                <el-option label="进行中" value="0" />
+                <el-option label="已结束" value="1" />
+              </el-select>
+            </el-form-item>
+            <el-form-item label="会话开始时间" prop="startTime">
+              <el-date-picker clearable
+                v-model="queryParams.startTime"
+                type="date"
+                value-format="YYYY-MM-DD"
+                placeholder="请选择会话开始时间"
+              />
+            </el-form-item>
+            <el-form-item label="会话结束时间" prop="endTime">
+              <el-date-picker clearable
+                v-model="queryParams.endTime"
+                type="date"
+                value-format="YYYY-MM-DD"
+                placeholder="请选择会话结束时间"
+              />
+            </el-form-item>
+            <el-form-item>
+              <el-button type="primary" icon="Search" @click="handleQuery">搜索</el-button>
+              <el-button icon="Refresh" @click="resetQuery">重置</el-button>
+            </el-form-item>
+          </el-form>
+        </el-card>
+      </div>
+    </transition>
+
+    <el-card shadow="never">
+      <template #header>
+        <el-row :gutter="10" class="mb8">
+          <el-col :span="1.5">
+            <el-button type="danger" plain icon="Delete" :disabled="multiple" @click="handleDelete()" v-hasPermi="['talk:session:remove']">删除</el-button>
+          </el-col>
+          <el-col :span="1.5">
+            <el-button type="warning" plain icon="Download" @click="handleExport" v-hasPermi="['talk:session:export']">导出</el-button>
+          </el-col>
+          <right-toolbar v-model:showSearch="showSearch" @queryTable="getList"></right-toolbar>
+        </el-row>
+      </template>
+
+      <el-table v-loading="loading" border :data="sessionList" @selection-change="handleSelectionChange">
+        <el-table-column type="selection" width="55" align="center" />
+        <el-table-column label="会话ID" align="center" prop="id" v-if="false" />
+        <el-table-column label="会话标识" align="center" prop="sessionId" width="200" show-overflow-tooltip />
+        <el-table-column label="客服ID" align="center" prop="agentId" />
+        <el-table-column label="客户电话" align="center" prop="customerPhone" />
+        <el-table-column label="消息总数" align="center" prop="messageCount" />
+        <el-table-column label="用户消息数" align="center" prop="userMessageCount" />
+        <el-table-column label="客服消息数" align="center" prop="agentMessageCount" />
+        <el-table-column label="对话时长(秒)" align="center" prop="duration" />
+        <el-table-column label="会话状态" align="center" prop="status">
+          <template #default="scope">
+            <el-tag :type="scope.row.status === '0' ? 'warning' : 'success'">
+              {{ scope.row.status === '0' ? '进行中' : '已结束' }}
+            </el-tag>
+          </template>
+        </el-table-column>
+        <el-table-column label="会话开始时间" align="center" prop="startTime" width="180">
+          <template #default="scope">
+            <span>{{ parseTime(scope.row.startTime, '{y}-{m}-{d} {h}:{i}') }}</span>
+          </template>
+        </el-table-column>
+        <el-table-column label="会话结束时间" align="center" prop="endTime" width="180">
+          <template #default="scope">
+            <span>{{ parseTime(scope.row.endTime, '{y}-{m}-{d} {h}:{i}') }}</span>
+          </template>
+        </el-table-column>
+        <el-table-column label="操作" align="center" fixed="right" class-name="small-padding fixed-width">
+          <template #default="scope">
+            <el-tooltip content="查看详情" placement="top">
+              <el-button link type="primary" icon="View" @click="handleView(scope.row)" v-hasPermi="['talk:session:query']"></el-button>
+            </el-tooltip>
+            <el-tooltip content="删除" placement="top">
+              <el-button link type="primary" icon="Delete" @click="handleDelete(scope.row)" v-hasPermi="['talk:session:remove']"></el-button>
+            </el-tooltip>
+          </template>
+        </el-table-column>
+      </el-table>
+
+      <pagination v-show="total > 0" :total="total" v-model:page="queryParams.pageNum" v-model:limit="queryParams.pageSize" @pagination="getList" />
+    </el-card>
+
+    <!-- 查看会话详情对话框 -->
+    <el-dialog title="会话详情" v-model="dialog.visible" width="800px" append-to-body>
+      <el-descriptions :column="2" border>
+        <el-descriptions-item label="会话标识">{{ sessionDetail.sessionId }}</el-descriptions-item>
+        <el-descriptions-item label="客服ID">{{ sessionDetail.agentId }}</el-descriptions-item>
+        <el-descriptions-item label="客户电话">{{ sessionDetail.customerPhone }}</el-descriptions-item>
+        <el-descriptions-item label="会话状态">
+          <el-tag :type="sessionDetail.status === '0' ? 'warning' : 'success'">
+            {{ sessionDetail.status === '0' ? '进行中' : '已结束' }}
+          </el-tag>
+        </el-descriptions-item>
+        <el-descriptions-item label="消息总数">{{ sessionDetail.messageCount }}</el-descriptions-item>
+        <el-descriptions-item label="用户消息数">{{ sessionDetail.userMessageCount }}</el-descriptions-item>
+        <el-descriptions-item label="客服消息数">{{ sessionDetail.agentMessageCount }}</el-descriptions-item>
+        <el-descriptions-item label="对话时长">{{ sessionDetail.duration }}秒</el-descriptions-item>
+        <el-descriptions-item label="开始时间">{{ parseTime(sessionDetail.startTime) }}</el-descriptions-item>
+        <el-descriptions-item label="结束时间">{{ parseTime(sessionDetail.endTime) }}</el-descriptions-item>
+      </el-descriptions>
+      <el-divider content-position="left">对话内容</el-divider>
+      <div class="conversation-content">
+        <pre>{{ sessionDetail.conversationJson }}</pre>
+      </div>
+      <template #footer>
+        <div class="dialog-footer">
+          <el-button @click="dialog.visible = false">关 闭</el-button>
+        </div>
+      </template>
+    </el-dialog>
+  </div>
+</template>
+
+<script setup name="Session" lang="ts">
+import { listSession, getSession, delSession } from '@/api/talk/session';
+import { SessionVO, SessionQuery } from '@/api/talk/session/types';
+
+const { proxy } = getCurrentInstance() as ComponentInternalInstance;
+
+const sessionList = ref<SessionVO[]>([]);
+const loading = ref(true);
+const showSearch = ref(true);
+const ids = ref<Array<string | number>>([]);
+const multiple = ref(true);
+const total = ref(0);
+const sessionDetail = ref<SessionVO>({} as SessionVO);
+
+const queryFormRef = ref<ElFormInstance>();
+
+const dialog = reactive<DialogOption>({
+  visible: false,
+  title: ''
+});
+
+const data = reactive<PageData<any, SessionQuery>>({
+  form: {},
+  queryParams: {
+    pageNum: 1,
+    pageSize: 10,
+    sessionId: undefined,
+    agentId: undefined,
+    customerPhone: undefined,
+    status: undefined,
+    startTime: undefined,
+    endTime: undefined
+  },
+  rules: {}
+});
+
+const { queryParams } = toRefs(data);
+
+/** 查询会话列表 */
+const getList = async () => {
+  loading.value = true;
+  const res = await listSession(queryParams.value);
+  sessionList.value = res.rows;
+  total.value = res.total;
+  loading.value = false;
+}
+
+/** 搜索按钮操作 */
+const handleQuery = () => {
+  queryParams.value.pageNum = 1;
+  getList();
+}
+
+/** 重置按钮操作 */
+const resetQuery = () => {
+  queryFormRef.value?.resetFields();
+  handleQuery();
+}
+
+/** 多选框选中数据 */
+const handleSelectionChange = (selection: SessionVO[]) => {
+  ids.value = selection.map(item => item.id);
+  multiple.value = !selection.length;
+}
+
+/** 查看详情 */
+const handleView = async (row: SessionVO) => {
+  const res = await getSession(row.id);
+  sessionDetail.value = res.data;
+  dialog.visible = true;
+}
+
+/** 删除按钮操作 */
+const handleDelete = async (row?: SessionVO) => {
+  const _ids = row?.id || ids.value;
+  await proxy?.$modal.confirm('是否确认删除会话编号为"' + _ids + '"的数据项?').finally(() => loading.value = false);
+  await delSession(_ids);
+  proxy?.$modal.msgSuccess("删除成功");
+  await getList();
+}
+
+/** 导出按钮操作 */
+const handleExport = () => {
+  proxy?.download('talk/session/export', {
+    ...queryParams.value
+  }, `session_${new Date().getTime()}.xlsx`)
+}
+
+onMounted(() => {
+  getList();
+});
+</script>
+
+<style scoped>
+.conversation-content {
+  max-height: 400px;
+  overflow-y: auto;
+  background-color: #f5f5f5;
+  padding: 10px;
+  border-radius: 4px;
+}
+
+.conversation-content pre {
+  white-space: pre-wrap;
+  word-wrap: break-word;
+  margin: 0;
+}
+</style>